Skip to content
Victoria AI
Funnels and opportunities

The funnel moves without anyone pushing it.

The lead enters the stage that matches how it arrived, and the AI proposes the next move with an amount and a quote. Your team approves.

Several funnels in parallel · Opportunities with their own owner · Approval configurable per action

app.victoriassistant.com
Victoria CRM funnel view: Kanban board with the columns First contact, Negotiation, Quoting and Sale won, each with its lead count and its cards
The problem

The pipeline shows what people remember, not what happened.

Stages move when someone remembers, opportunities expire in silence and the Monday meeting is argued against an out-of-date board.

  • The board is behind

    Nobody moves cards at seven in the evening. The funnel reflects what somebody remembered to record, not what happened.

    Victoria solves:

    The lead enters the funnel and the stage that match the number, the form, the widget or the connection it arrived through. After that, the automation and the AI move it.

  • One single funnel for different processes

    Sales, after-sales and the Instagram enquiries are not the same process, but they all end up on the same board.

    Victoria solves:

    Several funnels in parallel, each with its own stages, and the same lead in more than one at a time with its own stage in each.

  • Opportunities expire in silence

    It goes cold, it is lost and nobody records it. The reason for the loss stays with the rep.

    Victoria solves:

    An automatic alert one day before the due date, an "about to be lost" notice and automatic closing of expired ones, all configurable per company.

  • It was marked won, but nobody knows how much for

    Without an amount there is no projected revenue, and without a loss reason there is nothing to fix next month.

    Victoria solves:

    An opportunity cannot be won without entering the amount, and marking it lost forces you to pick a reason from the catalog.

On screen

From the board to the detail without changing screen.

app.victoriassistant.com
Victoria CRM Kanban board with four stage columns, the lead count of each one and the cards with phone, date and number of chats

You drag the card between stages and reorder the stages by dragging the column. Each stage has its colour and you choose what the card shows: avatar, participants, phone, email, date, chats, status and tags.

  • 25leads per column with infinite scroll
  • 5opportunity filter sections
  • 7date fields to filter by

Status cards with a count and an amount: All, In negotiation, Won, Lost and Drafts. The filters add search by product and "due soon" at 3, 7, 15 or 30 days.

Structure

One process per business unit.

The same customer can be buying in one funnel and complaining in another. That is two processes, not two records.

  • Several funnels in parallel

    Sales, After-sales, Instagram: each with its own stages and its own criteria for moving forward.

  • One lead in several funnels

    With its own stage in each one. There is no need to choose where the customer lives.

  • Stage type

    Each stage is declared as In progress, Won or Lost. The conversion reports read that type, not the name you gave the column.

  • Automatic routing by source

    You define which funnel and which stage a new lead enters, according to the WhatsApp number, the form, the web widget or the connection it arrived through.

  • Bulk selection from the board

    You select every lead in a column, including the ones not yet loaded on screen, and apply the same bulk actions as in the grid.

  • Reminders and alerts

    Follow-up reminders linked to the opportunity, with an alert one day before the due date and additional alerts you configure yourself.

Routing by source
WhatsApp numberFormWeb widget
SalesAfter-salesInstagram
Approvals

The AI proposes, your team decides.

When the AI wants to create, modify, close or delete an opportunity, it does not apply it: it leaves it as a pending proposal.

  1. 01

    The AI proposes

    It detects the intent in the conversation and builds the opportunity with amount, currency, products and stage, plus the quote where relevant.

  2. 02

    It stays as a draft

    The proposal goes into a persistent pending tray, with a counter. It does not touch the funnel until somebody looks at it.

  3. 03

    Your team reviews and edits

    The proposal is corrected before approving it, including the quote line by line: product with catalog autocomplete, quantity, net price, discount in percent or in pesos and VAT per line.

  4. 04

    It is approved or rejected

    One at a time or in bulk. Whatever is approved lands on the funnel and stays in the opportunity history, with author and date.

You set the rules
  • Rule per action

    You choose what requires confirmation and what is applied on its own: create, modify, change status or delete.

  • Rule per schedule

    An exception per time window and days of the week: for example, apply directly during opening hours and ask for confirmation outside them.

  • Owner rule

    If the lead has no owner, you define whether confirmation is requested, whether it is assigned by round-robin and asked of the assignee, or whether it is applied directly.

If two people approve the same proposal at the same time, the system resolves the conflict without duplicating the opportunity.

See how automations are built
Hard rules

The funnel numbers hold up.

Nothing is won without an amount

Marking an opportunity as won requires entering the price. Projected revenue is never left half done.

Nothing is lost without a reason

Closing an opportunity as lost forces you to pick a reason from the catalog, with separate lists for lead and for opportunity.

Deleting is an explicit decision

When you delete an opportunity that has a quote, the system asks whether the quote is deleted too.

Expiry with caps

30 days by default, a maximum cap of 90 and an "about to be lost" notice 3 days before the due date. All three values are configurable per company.

Deleting a funnel does not delete leads

The stages are left without a funnel until you reassign them, and the leads stay intact.

You can see who did it

The "Created by" and "Closed by" filters include the "AI Agent" option, which separates what the team did from what the automation did.

Creating, updating, changing the status of and deleting opportunities is reflected live on every open screen. A direct link opens one specific opportunity from a notification.

Next step

We build your funnel in the demo.

You bring your real stages and together we define what the AI proposes, what requires approval and what is applied on its own.

Every sensitive action is configured separately. Everything is logged.

WhatsApp